Cognito Technical Bulletin

Cognito Control System
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Joined: October 12th, 2012, 12:49 pm

Cognito Technical Bulletin

Postby RobertArmstrong » August 7th, 2014, 6:19 pm

Battery Discharge Mitigation

On consoles shipped prior to August 1, 2014, under certain circumstances the on-board battery may be prematurely discharged. The battery maintains the Real Time Clock when the console is powered down.

If your console does not maintain the proper time between power cycles, you should review the technical bulletin below and contact support for the required materials to correct the issue.

Please note that an accurate Real Time Clock is not required for normal operation. For unattended, clock-based operation of the console, the recommended practice is to maintain power to the console at all times.

The expected on-board battery life is between three and five years, depending on usage, and the same steps are required to replace the battery at the end of its normal life span.

We hope to post a video showing how to change the battery in the near future.

http://www.pathwayconnect.com/downloads/cognito/Cognito-Battery_Discharge_Mitigation.pdf

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